What best describes a consumer-operated terminal (COT)?

A consumer-operated terminal (COT) is best described as a self-service device for consumer-initiated transactions. This type of terminal allows consumers to perform transactions independently, without the need for assistance from a cashier or attendant. Examples of consumer-operated terminals include ATMs, payment kiosks, and self-checkout machines found in retail environments.

These devices are designed to facilitate various functions such as cash withdrawals, deposits, and in-store purchases by enabling consumers to complete these tasks on their own. As the term "consumer-operated" suggests, the emphasis is on the user taking the initiative to conduct the transaction, which is a key characteristic of a COT. This self-service capability is particularly advantageous for enhancing convenience, improving transaction speed, and increasing operational efficiency for businesses.