What is a Formset in a retail environment?

In a retail environment, a Formset refers to a carbon copy set used for sales drafts. This is important because it allows for the creation of multiple copies of a transaction record simultaneously. These carbon sets ensure that both the retailer and the customer have a record of the sale, which is essential for verification, returns, or exchanges. Using a Formset helps maintain accurate records and provides proof of transactions.

In contrast to other options, a digital receipt generated by point-of-sale systems represents a modern method of documenting transactions but does not involve the traditional paper method indicated by Formset. The electronic funds transfer document pertains to digital transactions and is not related to physical sales drafts. A record of customer feedback is focused on customer satisfaction and service quality rather than the transactional documentation inherent in a Formset.